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Get your free estimateFAAC Hinge & Roller Replacement: The New York Owner’s Guide
We stock and install FAAC-compatible hinge and roller replacement parts across New York, with most jobs running between $240 and $520 parts and labor depending on your gate’s size and which FAAC series you own. We carry the common hinge and roller configurations on our trucks, so we can usually complete the swap the same day we arrive. Most owners discover the problem the same way: the gate starts dragging on one corner, makes a grinding sound as it swings, or the gap between gate and post visibly widens at the top.
FAAC gates are common in New York, from residential driveway swings in Riverdale to commercial entry systems in Long Island City. The hinges and rollers take a beating in this climate, and when they go, the whole gate suffers. Here’s what you need to know before you spend a dollar.
Key Takeaways
- FAAC hinge and roller replacement in New York typically runs $240 to $520 installed, with heavier or custom gate panels at the upper end.
- We quote the full price in writing before any work starts, and the part and labor are covered by the 365-Day Done Right Promise.
- Most hinge and roller failures can be diagnosed and fixed in a single visit, and we carry common FAAC-compatible parts on the truck.
- We’re an independent service provider, not affiliated with FAAC, but we stock and install FAAC-compatible parts and service FAAC operators regularly.
Styles & brands we work with





Which FAAC Models This Applies To
This page covers the hinge and roller replacement for FAAC swing-gate systems, including the 400, 412, 415, 415 L, 422, and 750 series that are still active in New York driveways and commercial lots. The short version: if your FAAC gate swings rather than slides, and the hinges or the bottom roller have failed, the information here applies. If you’re not sure what series you have, check the silver data plate on the operator arm or the inside of the gate post. It’ll list the model and the production year, which helps us match the right hinge bore and roller diameter before we even arrive.
One gotcha we see often in New York: FAAC has changed hinge pin diameters and roller wheel materials over the production runs. A 415 made in 2009 and a 415 made in 2016 can take different hinge bushing sizes, even though the gate looks identical. OEM FAAC parts are always the cleanest match, but for many models we use aftermarket equivalents from Kennedy or TAP that meet or exceed the original spec, at roughly 30 to 40 percent less. For hinge pins and rollers, the aftermarket parts are typically just as serviceable. For the actuator and board, I’d tell you to stay OEM. For hinges and rollers, the math usually favors the equivalent.
Signs Your FAAC Hinge & Roller Replacement Is Failing
- The gate sags at the latch end. The top hinge bushing has worn, and the gate is now hanging off the bottom hinge. The latch no longer lines up with the receiver, which is why the gate fails to close or bounces back.
- The gate grinds or squeals as it swings. The roller wheel at the bottom of the gate has flat-spotted or seized. The wheel is now dragging instead of rolling, which wears the track and puts extra load on the operator.
- The gate scrapes the ground or the driveway. The hinge pivots have worn to the point the gate has dropped. You’ll see a fresh scrape mark in the concrete or pavers.
- The gate rattles or shifts when it stops. The hinge leaves or the pin have play in them. The operator closes the gate, and the gate keeps moving a half inch or so after the motor stops because the hinge slop is absorbing the stop.
- You find metal shavings or rust dust under the hinge area. The pin and bushing are eating each other. That fine gray or orange powder on the ground near the post is the hinge grinding itself down.
See the difference
Before
After
Before
After
Before
AfterReplacement Cost & What’s Included
Most FAAC hinge and roller replacements in New York run between $240 and $520 installed. The lower end covers a single residential gate with a standard pair of hinges and a new roller. The upper end covers heavier gates, custom powder-coated hinge leaves, a roller track that needs replacing, or a gate that has to be lifted and re-hung rather than simply swapped hinge for hinge. When we quote, we separate the parts from the labor so you can see exactly what each costs, and the quote is the quote. The price is written down and agreed to before we touch a bolt.
Every hinge and roller replacement we do includes the written Kingswell Guarantee and the 365-Day Done Right Promise. If the repair fails inside a year, we come back and fix it at no charge, including the return visit. That’s written on the invoice, not promised over the phone. We’ve been doing this since 2008, and the guarantee is why most of our New York customers call us the second time before they call anyone else the first time.
DIY or Call Us?
What you can safely do yourself: check the hinge bolts for tightness, look for visible wear on the roller wheel, and note what the gate is doing when it misbehaves. Tell us the symptoms and the model and we’ll give you a real number before we hang up. What you shouldn’t do: unbolt a sagging gate from its hinges. A full swing gate panel in New York, even a residential one, can weigh 300 to 600 pounds. When the top hinge comes off, the gate becomes a lever, and the person holding it is on the wrong end. We’ve had to repair more than a few gates, and a few fences, after a well-meaning DIY attempt went sideways. If the gate is sagging, dragging, or hanging off one hinge, leave the weight to us. Call (845) 259-0242 and we’ll get it hung straight.
FAQs
On residential gates in New York, expect 7 to 10 years from a set of hinges and a roller wheel, with coastal areas like the Rockaways or Sheepshead Bay running shorter due to salt air. We tell owners to look at the roller first after year five, because the wheel is the part that fails before the hinge pins do. Once the roller stops rolling, the hinge wear accelerates fast.
Usually not worth it. If the pin is worn but the leaves are still solid, we can sometimes press in a new bushing and pin and save you the cost of the leaves. But if the hinge leaves are wallowed out or the bolt holes are elongated, replacing the full hinge set is the honest fix. We’ll show you the old part and tell you which scenario you’re in before we quote anything.
A standard residential FAAC hinge and roller replacement takes one to two hours on site, including re-hanging the gate and adjusting the latch and limit settings. If we had to order a specific hinge finish or a steel gate needs welding rather than bolting, it goes to a second visit. But the most common setups are one and done.
We carry the common FAAC-compatible hinge pins, bushings, and roller wheels on our service trucks, and we stock the wider range at our New York parts bench, including equivalents for LiftMaster, Mighty Mule, and Ghost Controls gates we also service. If your gate takes an unusual hinge or a custom leaf, we can order it and schedule the install, and you’ll know the price before we order anything.
If your FAAC gate is sagging, grinding, or scraping, call (845) 259-0242 and tell us what the gate is doing or not doing. We’ll give you a real price in writing before any work starts, and the whole repair is covered by the 365-Day Done Right Promise. That’s the Kingswell Way, and it’s a written guarantee, not a handshake.
Written by Dean Prescott, Owner, Portcullis Gate Repair New York at Portcullis Gate Repair New York, serving New York and nearby areas.